Our institution is committed to developing comprehensive smart healthcare, focusing on patient services, medical care, management efficiency, and the integration of medical resources. We have strategically combined the latest medical technologies and technological equipment to establish an intelligent hospital, showcasing high service efficiency.

In recognition of our efforts, we were honored with the 2023 NHQA "Smart Hospital Institutional Excellence Award." Furthermore, in the Newsweek rankings for "The World's Best Smart Hospitals 2024," we secured the second position in Taiwan and emerged as the top-ranked private hospital in smart healthcare.

Global Recognition: Top Score in Smart Hospital Certification and The Only HIMSS Davies Excellence Award Winner in Taiwan

HIMSS, a leading global society dedicated to Healthcare Information and Management Systems, includes esteemed organizational members such as top-tier medical institutions like the Mayo Clinic and Texas M. D. Anderson Cancer Center.

In June 2023, our institution received much worldly recognition, the "HIMSS Davies Award of Excellence" for the outstanding achievements demonstrated through our three major smart healthcare platforms: the "Intelligent Anti-microbial Platform (i.A.M.S.)," " All-day Emergency AMI Smart Platform (A.M.I.)," and the "Smart Pulmonary Guardian ARDiTeX System."

Our leadership in smart healthcare was further cemented in January 2024 with exceptional results in the "Digital Health Indicator (DHI) Assessment," resulting in the highest global score.

Expertise and Intelligence: Enhancing Community Healthcare

In 2018, in response to the Taichung City Government's Livable City policy, our institution embraced the spirit of "taking from society, giving back to society." By leveraging medical expertise to connect with community resources, our team introduced the concept of local health stations. These stations provide services such as medical consultations for residents, daily health data measurement, preventive healthcare, case management and referral assistance, health lectures, and health promotion initiatives.

In 2020, in collaboration with the Yuan Bao Temple in the North District of Taichung City, we jointly established the first "Smart Health Promotion Center," integrating artificial intelligence and health management. We are extending our vision of a "Smart Hospital" into preventive care, contributing to creating a "Smart Community" and promoting public health as part of Taichung City Government's Smart City policy.

Three Key Core Development Plans for Smart Healthcare

  The framework of our institution's smart healthcare development plan is illustrated in the following diagram, featuring three essential cores: Big Data - Cloud Platform, Artificial Intelligence (AI), and Business Intelligence (BI).

World-Class Healthcare Big Data and iHi Platform

Our institution possesses a valuable database of 5.37 million medical records, with 2.3 million contributed by the residents of Taichung City. We can establish a world-class healthcare big data cloud platform. This platform is designed to store not only textual medical records but also medical imaging such as X-rays, CT scans, MRI, and other biomedical signals like ECG, EEG, etc. Bioinformatics or genetic data is also incorporated into the platform. In addition, we use IoT to measure personal physiological values like heart rate, blood pressure, blood sugar, etc., which are transmitted through a 5G network. We also collect personal environmental data such as footsteps, ambient PM2.5 concentration, etc., to provide a complete overview of the patient's health and well-being. The comprehensive dataset supports medical research, smart development of AI and BI, and government formulation of public health policies, thereby safeguarding Taiwanese citizens' health.

Medical AI — Establishing AI Outpatient Services to Support Precision Healthcare

Since March 1, 2019, our institution has launched AI outpatient services, initially implemented in eight departments, including Cardiology, Nephrology, Respiratory Medicine, Breast Surgery, Pediatrics, Ophthalmology, Precision Medicine, and Health Screening Center. Pioneering integration of AI services such as bone age diagnosis, chromosomal abnormality diagnosis, ECG anomaly detection, chest X-rays, diabetic retinopathy screening, and kidney disease prediction into outpatient services, our initiative assists physicians in diagnosing more efficiently and accurately. This allows physicians to allocate more time for patient care and focus on interpreting patient information, ultimately providing comprehensive and improved healthcare services.

Medical BI — Efficient Monitoring of Medication Usage and Reduced Infection Risk

    Our institution actively participates in healthcare business intelligence (BI). Beyond enhancing operational efficiency, this strategy aims to elevate patient safety and medical quality with direct application in diagnosing and monitoring drug usage. Such integration enhances physicians' diagnostic capabilities, effectively tracks medication progress, reduces the likelihood of infections, and successfully utilizes healthcare BI technology to save the lives of intensive care unit patients.

Build advanced healthcare through intelligent processes and supporting systems.

    Focused on the core of healthcare, we actively promote Generative AI-driven intelligent healthcare. In July 2023, we collaborated with Microsoft to develop the Generative Healthcare Intelligent System (gHi system), the world's first Chinese-language generative speech-based intelligent healthcare system. Through healthcare experts' dictation, the AI engine rapidly generates medical records, enhancing the efficiency of healthcare documentation. In December 2023, we partnered with Google Cloud to establish a comprehensive "AI-enabled Physician" system, assisting healthcare experts in disease diagnosis, treatment planning, patient education, and medical education research. We initiated customized cancer treatment guidelines and a chemotherapy Q&A application, aiding medical professionals in swiftly accessing accurate information and addressing patients' educational queries.

Establishing a comprehensive intelligent healthcare process, we plan to implement systems covering various medical stages, including outpatient services, emergency care, surgeries, inpatient care, and transitioning to long-term care or home care. The proposed systems include Smart Medical Consultation, Smart Outpatient Services, Smart Emergency Care, Smart Operating Rooms, Smart Intensive Care Units, Smart Wards, Smart Long-Term Care, and Smart Telemedicine.

Additionally, we will supplement these with medical technology, nursing, and administrative healthcare support systems, planning to implement Smart Laboratory, Smart Pathology, Smart Imaging, Smart Pharmacy, Smart Nursing, Healthcare Information Systems, and Smart Administration, aiming to construct a comprehensive intelligent hospital. This approach ensures the implementation of cutting-edge medical service paradigms across all facets of healthcare delivery.